What’s the last industry leader you thought might never be toppled? Blockbuster Video comes to mind. Before streaming, Blockbuster was the Google of its time; arbitrarily deciding what movies you would rent by pre-selecting the titles, then playing tricks
Many years ago, a very wise person told me “Just because someone is elected to an office, doesn’t mean they’re qualified to hold that office.” The new mayor of Nashville was elected with just 5.4% of those eligible to vote. I know nothing about him, and I
If you’re a Phillies fan, consider yourself warned. I experienced the perfect night recently at the Braves playoff game. First, the weather was amazing. Second, it was nice to be reminded that people from all walks of life can come together in support of
What you see is all there is, is a term popularized by psychologist Daniel Kahneman to describe the cognitive phenomenon that our brains are wired to believe that the information we have is all the relevant information there is. My favorite example is fro
Dale's Consumer Do's and Don'ts Welcome to the October edition of Dale’s Do’s and Don’ts providing suggestions for your home and family, along with cautionary tales of how to be a safe and smart consumer.&
Don Dodds
Consumer investigator Dale Cardwell encountered an intriguing story that shed light on the challenges many car owners face when dealing with warranty claims.
Don Dodds
For many of us, our pets hold a special place in our hearts and are considered part of the family. We go to great lengths to provide them with the best care possible.
Adam Cardwell
When would you want to know something, you didn't know that could have a big...
Adam Cardwell
Today’ we’re focusing on the seventh letter and word from my acronym. The letter L represents Legitimize and is the...
Adam Cardwell
A friend of TrustDALE recently reached out to us about her shipment of heirloom china...
Adam Cardwell
Driverless cars will be the norm by 2040. Yes, I am going out on a...
Adam Cardwell
I was recently asked why seniors are more vulnerable to scams. First, it's availability. Retirees...
Adam Cardwell
I need to warn you about the latest trend quickly becoming the norm in customer...
Adam Cardwell
There was a recent story in the Washington Post about a news outlet selling commercial...