TrustDALE Blog

I want to tell you about a warranty that works! A couple of years ago, I bought a $350 electric chainsaw at the Home Depot. In a departure from the norm for me, I also paid $55 for a three-year warranty. Recently the battery failed. Like most consumers, I

Offer for a free vacation if I sign up for something. Is is too good to be true?

Uber eats driver delivers my food and takes another package that was sitting on my porch!

Chick-fil-A is not my favorite meal choice, but it is one of my favorite meal destinations, and here is why. I was rounding the drive through one recent evening and caught an old obscure song on my car radio. My window was down, and the young man taking m

Dale's Consumer Do's and Don'ts for February 2024

I tend to believe good things will stay the same or simply get better. Ok, that’s not a bad world view, but it is a bit pollyannish. Recently, I lost another great friend. His name was Perry.  He lived life to the fullest up to the end, and I believe

What’s wrong with football? If you know me personally, you know I’m a big football fan. So, I have noticed a trend of more people promoting the viewpoint that the game, especially the pro game is rigged. People, (even some I otherwise respect) claim their

When was the last time you were stunned to learn something, you did not expect to learn? It happened for me when I discovered many Americans do not insist on validation before they accept a news report as fact. I realized that my four-year degree in journ

Moving to a new home can be an exciting but stressful experience. It involves a lot of planning, packing, and coordination. One crucial aspect of the moving process that often gets overlooked is insurance. While professional moving companies take gre

I recently received a free package of greeting cards from a charity to which I do not regularly contribute. I instantly considered whether I should use them, even though I had no intention of donating. The items are called “donor premiums” and are a time-

The mechanic damaged my car. What can I do?

Today’s helpful hint focuses on my third step I call DEFINE. Before you purchase a product or service, I want you to define what you need it to do for you by comparing or testing products, then entertaining offers, and choosing the appropriate price.

A few weeks ago, I received a help request from a consumer who wanted to know how to be certain they are paying a fair price. I told him to pursue three quotes and let the vendors know they are competing, (unless the amount of $ is negligible).

Hi everyone! Today, we have a real consumer question from Laura regarding homeowners insurance for townhomes.