What you see is all there is, is a term popularized by psychologist Daniel Kahneman to describe the cognitive phenomenon that our brains are wired to believe that the information we have is all the relevant information there is. My favorite example is fro
Dale's Consumer Do's and Don'ts Welcome to the October edition of Dale’s Do’s and Don’ts providing suggestions for your home and family, along with cautionary tales of how to be a safe and smart consumer.&
Don Dodds
Consumer investigator Dale Cardwell encountered an intriguing story that shed light on the challenges many car owners face when dealing with warranty claims.
Don Dodds
For many of us, our pets hold a special place in our hearts and are considered part of the family. We go to great lengths to provide them with the best care possible.
Adam Cardwell
When would you want to know something, you didn't know that could have a big...
Adam Cardwell
Today’ we’re focusing on the seventh letter and word from my acronym. The letter L represents Legitimize and is the...
Adam Cardwell
A friend of TrustDALE recently reached out to us about her shipment of heirloom china...
Adam Cardwell
Driverless cars will be the norm by 2040. Yes, I am going out on a...
Adam Cardwell
I was recently asked why seniors are more vulnerable to scams. First, it's availability. Retirees...
Adam Cardwell
I need to warn you about the latest trend quickly becoming the norm in customer...
Adam Cardwell
There was a recent story in the Washington Post about a news outlet selling commercial...
Adam Cardwell
Today’ we’re focusing on the sixth letter and word from my acronym. The letter A represents Authenticate and is the...
Adam Cardwell
Are you better off today than your parents were at your age? How about your...
Don Dodds
Receiving a parking ticket can be a nuisance, but when it comes from a company like Professional Parking Management, the situation can be particularly frustrating. In this article, we will address a real consumer's experience.