TrustDALE Blog

Insights on Companies and Trust

What's the best way to sell a piano?
Finance & Tips

Effie Ross

What's the best way to sell a piano?

We get lots of questions from real consumers. However, this one is a little different than most.

Here's what you need to know about refunds for airline tickets.
Finance & Tips

Effie Ross

Here's what you need to know about refunds for airline tickets.

The consumer, Kenneth, explained that he had purchased four same-day travel tickets on Priceline for $1,700 using a credit card. Within two hours he cancelled the tickets directly with the airline and notified his credit card of the cancelled charge.

Three for Thursday 01.06.2022
Finance & Tips Scam Prevention
Adam Cardwell

Adam Cardwell

Three for Thursday 01.06.2022

The sign read "Selected items always 50% off." First, it worked at one level because...

Three for Thursday 12.23.2021
Finance & Tips Scam Prevention
Adam Cardwell

Adam Cardwell

Three for Thursday 12.23.2021

My favorite carol is Oh Holy Night, and my favorite line is "Long lay the...

More Questions About AWOL Landlords
Finance & Tips

Effie Ross

More Questions About AWOL Landlords

Recently, we heard from three different consumers with the same general problem.

Three for Thursday 12.16.2021
Finance & Tips Scam Prevention
Adam Cardwell

Adam Cardwell

Three for Thursday 12.16.2021

Karma. It's the belief God and/or the universe has a way of evening honorable deeds...

Three for Thursday 12.09.2021
Finance & Tips Scam Prevention
Adam Cardwell

Adam Cardwell

Three for Thursday 12.09.2021

Do you consider yourself a "price" shopper? Perhaps a "cheap" shopper? Chances are, if you...

Do I need moving insurance?
Finance & Tips

Effie Ross

Do I need moving insurance?

We get more requests to help consumers after they’ve experienced a bad move than nearly any other purchasing experience, and it’s easy to state why: So many things can go wrong.  Here’s an explanation of why you need moving insurance.

Three for Thursday 12.02.2021
Finance & Tips Scam Prevention
Adam Cardwell

Adam Cardwell

Three for Thursday 12.02.2021

How did you choose your most recently hired contractor? Chances are, he/she was recommended by...

A Mother Wants to Know: Why Are Car Insurance Rates so High for Her Teenage Son?
Finance & Tips Automotive

Effie Ross

A Mother Wants to Know: Why Are Car Insurance Rates so High for Her Teenage Son?

A TrustDALE viewer sent us an “Ask Dale” question recently to find out why her teenage son's auto insurance rates are so high.

Three for Thursday 11.25.2021
Finance & Tips Scam Prevention
Adam Cardwell

Adam Cardwell

Three for Thursday 11.25.2021

Do you seek conflict, avoid conflict, or find yourself in both camps? Many consumer-facing companies...

What to Do About an Unresponsive Landlord
Finance & Tips

Effie Ross

What to Do About an Unresponsive Landlord

Each state has a set of landlord-tenant laws. While the specifics can vary from state to state, the general idea of the law is to keep both landlords and their tenants safe.

Three for Thursday 11.18.2021
Finance & Tips Scam Prevention
Adam Cardwell

Adam Cardwell

Three for Thursday 11.18.2021

Don't assume someone who is selling you something is going to tell you everything you...

Three for Thursday 11.11.2021
Finance & Tips Scam Prevention
Adam Cardwell

Adam Cardwell

Three for Thursday 11.11.2021

You may have noticed I never write about politics, and for good reason. We've lost...