TrustDALE Blog

Insights on Companies and Trust

Sales Tax Slip-Up? Here’s What to Do When It’s Added After the Fact
Finance & Tips

Marnie Zambri

Sales Tax Slip-Up? Here’s What to Do When It’s Added After the Fact

An Atlanta homeowner received a surprise $15 invoice after paying an HVAC bill in full. Here’s what to do when sales tax is missing from a receipt, and why you still might be on the hook.

How to Clear a Fraudulent Account from Your Credit Report
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

How to Clear a Fraudulent Account from Your Credit Report

A Georgia resident’s credit was damaged by a fraudulent DirecTV account. Here’s why companies make you fix their mistakes, and the steps you must take to repair your credit report.

Don’t Sign That iPad Yet: The Consumer’s Guide to Digital Agreements
Finance & Tips Safety & Security
Jessica Long

Jessica Long

Don’t Sign That iPad Yet: The Consumer’s Guide to Digital Agreements

Digital contracts are everywhere, but signing without reading can lead to costly mistakes. Here's your guide to protecting yourself before tapping "Agree" on an iPad or screen.

Sketchy by Design: How Misleading Mailers Trick You Into Buying
Scam Prevention
Jessica Long

Jessica Long

Sketchy by Design: How Misleading Mailers Trick You Into Buying

A window mailer resembling a home inspection form is raising eyebrows. Here’s how it misleads homeowners, what to watch for, and how to avoid falling for deceptive advertising tactics.

Still Trusting “Pre-Approved”? The Credit Karma Case Is a Cautionary Tale
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Still Trusting “Pre-Approved”? The Credit Karma Case Is a Cautionary Tale

Credit Karma settled with the FTC over deceptive pre-approval claims. Here's what Georgia residents need to know in 2025 about the fallout, your rights, and how to avoid misleading credit offers.

How Much Should You Pay to Learn Airbnb Hosting?
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

How Much Should You Pay to Learn Airbnb Hosting?

Curious about becoming an Airbnb host and considering the BNB Formula course? Here’s what you need to know before spending thousands on promises of easy profits.

The Hidden Fine Print That Could Ruin Your Vacation
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

The Hidden Fine Print That Could Ruin Your Vacation

Online travel bookings may seem convenient, but the fine print often leaves consumers with little legal recourse when things go wrong. Here's what you need to know before you book.

Misleading Return Policies: How to Fight Back Like a Pro
Finance & Tips Scam Prevention
Jessica Long

Jessica Long

Misleading Return Policies: How to Fight Back Like a Pro

Misled by a fake return policy after shopping online? Learn how to fight back using chargebacks, consumer rights tips, and smart shopping strategies that protect your wallet.

Lower Rates, Bigger Risks: Rethinking That 15-Year Mortgage
Finance & Tips
Jessica Long

Jessica Long

Lower Rates, Bigger Risks: Rethinking That 15-Year Mortgage

Considering a 15-year mortgage? Learn how to take advantage of lower rates while protecting your financial flexibility, and discover why a 30-year loan with smart payments might be your best bet.

Pop-Up Panic: How Fake Tech Support Scams Trap Georgia Consumers
Scam Prevention
Jessica Long

Jessica Long

Pop-Up Panic: How Fake Tech Support Scams Trap Georgia Consumers

A Georgia resident shares how a fake tech support pop-up led to a $200 scam and recurring charges. Learn how to spot and avoid these common tech support scams.

How to Tell If a Medical Supply Website Is Legit
Healthcare Scam Prevention
Jessica Long

Jessica Long

How to Tell If a Medical Supply Website Is Legit

Worried about buying rehab or medical equipment online? Learn how to verify if a medical supply website is legit with a real-life case study and expert-level shopping tips.

Cool-Off Confusion: Your Rights After a Purchase Outside the Store
Finance & Tips
Jessica Long

Jessica Long

Cool-Off Confusion: Your Rights After a Purchase Outside the Store

Thinking of canceling a purchase made at a fair or pop-up market? Here's what the FTC's Cooling Off Rule actually covers, and what to do if you're stuck with something you don’t want.

Auto Broker Scam: What One Consumer’s Loss Can Teach Us All
Automotive Scam Prevention
Jessica Long

Jessica Long

Auto Broker Scam: What One Consumer’s Loss Can Teach Us All

A consumer lost $41,000 in a wire transfer scam while trying to buy a car. Here’s how it happened, why it’s common, and what you can do to protect yourself from similar fraud.

The Double Trouble of Facebook Marketplace Scams
Scam Prevention
Jessica Long

Jessica Long

The Double Trouble of Facebook Marketplace Scams

A Georgia consumer placed two Facebook orders, both marked “delivered” but never arrived. Here's what this case reveals about social media shopping scams and how to protect your money.