TrustDALE Blog

Insights on Companies and Trust

The HVAC Lease Trap: An AC Nightmare That Exposed a Costly Mistake
Scam Prevention Home Services
Jessica Long

Jessica Long

The HVAC Lease Trap: An AC Nightmare That Exposed a Costly Mistake

Leasing an HVAC system might seem affordable, but Atlanta homeowners are learning it can cost thousands more than buying outright. Learn the risks of HVAC lease agreements and how to protect yourself.

Why Contractors Charge More Than Retail
Finance & Tips Home Services
Jessica Long

Jessica Long

Why Contractors Charge More Than Retail

Wondering why your contractor charged more for that water heater? It’s not just the part — it’s the expertise, protection, and peace of mind. Here’s what you’re really paying for (and how to make sure you’re getting a fair price).

The Solar Power Letdown: How One Man Got Burned by a Bright Idea
Finance & Tips Home Services
Jessica Long

Jessica Long

The Solar Power Letdown: How One Man Got Burned by a Bright Idea

Solar panels are supposed to help save money on your electricity bills. That's not how it worked for one homeowner. We’ll tell you what happened, and what you can do if you run into the same problem.

Warped Promises: How a $23,000 Floor Job Became a Costly Headache
Finance & Tips Home Services
Jessica Long

Jessica Long

Warped Promises: How a $23,000 Floor Job Became a Costly Headache

Kraig hired a well-known flooring company to install new floors in his home. The floors they installed in his kitchen are now a mess. Oh, and it gets worse: the company wants him to chip in for the repairs!

Window Nightmare: What to Do When the Company Disappears With Your Money
Scam Prevention Home Services
Jessica Long

Jessica Long

Window Nightmare: What to Do When the Company Disappears With Your Money

You don't have many options if you're waiting on merchandise from a business that filed for bankruptcy. In this article, we explain two ways to get some, or all, of your money back.

Window Pain: How One Homeowner Fought Back Against a Warranty Loophole
Finance & Tips Home Services
Jessica Long

Jessica Long

Window Pain: How One Homeowner Fought Back Against a Warranty Loophole

Many of us know what it's like to not get what you paid for. This story is a little different. We’ll tell you what happened to Helen Thomas after she ordered windows for her family's home, and you'll understand why TrustDALE got involved!

Is Your Home Foundation Safe? 5 Signs You Shouldn’t Ignore
Repair & Maintenance Home Services

Laura Lovejoy

Is Your Home Foundation Safe? 5 Signs You Shouldn’t Ignore

Is your home’s foundation safe? Cracks, uneven floors, sticking doors, and moisture are signs of foundation problems. Ignoring these issues can lead to costly repairs.

Waterproofed but Flooded?! How It All Went Wrong
Repair & Maintenance Home Services
Jessica Long

Jessica Long

Waterproofed but Flooded?! How It All Went Wrong

After spending $17,000 to waterproof her basement, a metro Atlanta homeowner was left with mold, flooding, and a warranty that failed her. Learn how things went wrong—and how to protect yourself before hiring a contractor.

How a Tiny House Dream Turned Into a $23,000 Nightmare
Finance & Tips Home Services
Jessica Long

Jessica Long

How a Tiny House Dream Turned Into a $23,000 Nightmare

A Texas couple’s dream of owning a tiny home turned into a $23,000 nightmare. Discover how they fought back, exposed the builder, and finally got justice—with help from a determined investigative team.

Factory-Authorized Failure: A Cautionary Tale for Homeowners
Repair & Maintenance Home Services
Jessica Long

Jessica Long

Factory-Authorized Failure: A Cautionary Tale for Homeowners

After spending thousands on a retractable screen system, an Atlanta homeowner was left with a broken install and no help—until TrustDALE stepped in. Learn how choosing the wrong contractor can cost you, and what to do instead.

The Truth Behind Those “$65/Hour Movers” Signs
Scam Prevention Home Services
Jessica Long

Jessica Long

The Truth Behind Those “$65/Hour Movers” Signs

Don't be fooled by roadside signs that advertise two movers and a truck for $65 an hour. Dale explains who may actually answer the call when you need a mover.

Bad Contractor, Big Regret
Scam Prevention Home Services
Jessica Long

Jessica Long

Bad Contractor, Big Regret

A routine stucco repair turned into a costly disaster for one Atlanta homeowner. Learn how hiring the wrong contractor led to major regrets—and how you can avoid the same fate with help from trusted pros.

Atlanta Electrician Took $780 for a Dangerous Fix—and Disappeared
Scam Prevention Home Services
Jessica Long

Jessica Long

Atlanta Electrician Took $780 for a Dangerous Fix—and Disappeared

Here's a lesson about what can happen when you hire someone who claims they can quickly do the job. Barbara Manson turned to TrustDALE for help after the electrician she hired "fixed" her garage door and caused an even bigger problem.

When Your New Home Betrays You
Finance & Tips Home Services
Jessica Long

Jessica Long

When Your New Home Betrays You

Wouldn't you be upset if your home creaked with every step? Here's how the TrustDALE team helped Emma with her dilemma.