News & Consumer Advice

A military veteran's family turned to TrustDALE for help after his mortgage company threatened to evict him. We learned a surprising truth about why some mortgage companies may want to evict people, even when they're willing to pay.

Plumbing problems can be unexpected and expensive. However, warranties that claim to give you peace of mind about your plumbing may not cover what you think it does.

You don't get to choose your neighbors and sometimes that can mean a major headache for you. Dale has some advice on how you might be able to finally get some peace and quiet.

When one woman's mother passed, she held on to her beloved fur coat and had it stored at the Macy's fur vault. When she tried to collect it one day, they told her the vault had been closed. Read on to see how TrustDALE helped her find this heirloom.

Cash is not king at your local auto repair shop. Dale explains why more repair shops would rather go through your insurance than go through your wallet.

Your landlord asks you to pay through a 3rd party app, but should you? Dale has information to know before you send.

Getting a refund is essential for a product you don't want, but it's worse when it's a product you don't even receive. Don't let this happen to you when you go to your local drugstore.

If you've ever reserved a rental car, only to arrive at the counter and be told your confirmed vehicle is “no longer available,” you're not alone. Read about Dale's infuriating experience when he rented a car on a recent trip out of town.

Lost mail can have serious consequences—especially when it involves legal adoption documents. Discover how one attorney's missing paperwork led to major delays and why relying on USPS for critical documents may be riskier than you think.

Struggling with an insurance claim after storm damage? See how one couple fought back against delays and lowball offers to secure a full roof replacement—plus key takeaways to help homeowners navigate their own insurance battles.

Are you unknowingly paying for subscriptions you never signed up for? One customer discovered over $200 in unauthorized charges on their Verizon bill. Learn how to spot hidden fees, prevent billing errors, and take control of your finances.

When a family's $18,000 flooring investment turned into a safety hazard, they fought back—and won. Learn how TrustDALE helped resolve the issue and discover key tips to protect yourself when hiring a flooring company.

Grace Williams fought to reclaim her identity by changing a single word on her birth certificate. Her journey sheds light on the power of self-determination and the lasting impact of racial labels. Read how she took a stand and how you can, too.

In this article, Dale dives into the deceptive marketing tactics used by Intuit, the company behind TurboTax, when promoting TurboTax Free Edition as a free tax preparation software.

Online banks can be a good choice for your money. But don't make the move until you hear Dale's recommendations to find the best service.