Jimmy from Shumate was great. Came out to my house to inspect A/C unit within a few hours of my call. Identified the problem and was able to get it back up and running once he had the correct part. Highly recommend Jimmy at Shumate.

– Mike W.

I have to say that I procrastinated replacing our HVAC system due to cost as long as I possibly could. But I am loving this new HVAC system from Shumate. The team who installed it all in one day was very professional. The system works perfectly. I love controlling it all from my phone and the speed with which it cools and heats the house. Most importantly, it operates whisper quiet. I would definitely recommend Shumate and Bob Reid to anyone looking for a new HVAC system.

– Scott H.

We’ve used all of Shumate’s services - HVAC, plumbing, electrical, and handyman. They’re prompt, professional, and know what they’re doing. We just wrapped up a powder room renovation and they were here each step of the way for electrical, plumbing, and handyman services. I feel like we know most of the guys by name now (lol) but we trust them and will continue to call on them in the future!

– Alyssa K.

Shumate installed a new HVAC system two units. It was done in a day and they are consistent with providing maintenance and service.

– Carla B.

We started using Shumate nearly twenty years ago for ac and heating. Over the years we have used them for electrical, plumbing, handyman and water heater. These folks are reliable, professional, price competitive and they stand by their work. You will be satisfied

– Ronald D.

These folks are amazing! I found them through Trust Dale, which was big points right there. Customer service was great. They said they could send someone within the hour and sure enough he was here. Immaculately uniformed gentleman who was extremely knowledgeable, Luis did the service and the couple of repairs needed at a very fair price. Poor guy had to crawl under my house and he was so good about it. I would HIGHLY recommend this company. One of the best experiences I have ever had with a service/repair company. I cannot say enough good things. Thank you!

– Christine P.

We contacted these folks after we had two units die at the same time during the summer. We replaced one and another company got the other “limping” along since parts were nowhere to be found. We started calling around for quotes and to see who had actual units in stock to just replace it. Most places were price gouging and selling low quality units… or just didn’t have anything to install. these guys came in and gave us a fair quote, not jacked up AND they had units in stock. Their techs and installers are super professional and nice. We were so beyond pleased with them that we asked them to come back and help us track down a cooling issue for the first floor. They had some many guys crawling all around our finished basement to locate where some lines were disconnected in the ceiling and causing low airflow to the first floor. We had so many other companies look at it and tell us “nothing we can do, live with it” but the Shumate team was like a dog with a bone, they wanted to solve the issue - and they did! After years of having every company in the area out, finally it’s fixed! Now we are having them help us solve humidity issues for our second floor and we have no doubt that a solution will be found! Thanks for your amazing techs and installers!

– Rebecca W.

It's been a long time since I was stunned (in a good way) by the service I received from any company, but Shumate has gone above and beyond to keep my family loyal customers. We had an AC unit installed 10 months ago and while the unit itself had some issues - Shumate never hesitated to service and repair the unit in the utmost professional manner. They showed up on time, every time. Their staff is friendly and well-mannered, and I knew I could trust them in my home. When it was finally determined that AC unit needed to be replaced - this was no fault of theirs - not only did they do it in a timely, clean and orderly manner they also replaced it with a bigger and better unit than we originally purchased. I’ve never felt like a number, or just another customer dealing with them. My grievances were heard and addressed and then more than adequately rectified. Shumate made me feel as though the issues we were experiencing mattered to them and they did not rest until we were comfortable with the solution. Shumate has a loyal customer in me and I cannot recommend them enough.

– Brittany F.

Just purchased two 2-ton Daikin replacement A/C units (condenser and coils units only) for my townhouse. Shumate’s price was much lower than two other estimates for comparable units. Their sales and installation staff were excellent.

– Dave T.

Wonderful company to work with. Showed up on time, installed new AC/Furnace, cleaned up and left. Edward and Oz did a great job! Thank you!!

– Jill H.